A family word against scam calls

1. Agree on a word together that only your family knows: a dish, a place, a pet’s name. Never something on social media.
2. Share it in person or on a call, never in a message.
3. If someone calls in a hurry, sounding like family, and asks for money or help, ask for the family word.
4. If they can’t say it, hang up. Call back on the number you know, and call the police (110 in Germany) if the call seemed suspicious.

The German police recommend exactly this: agreeing on a code word in the family to identify each other on the phone.

In Voice Heritage, every family can store its family word free of charge: encrypted, shown only after a new sign-in code, and never in a notification or an email.